YOUR MOST COMMON QUESTIONS ANSWERED

European FAQ'S

Where is the Hotel?
B&B - Hotel Larcherhof. The Hotel Larcherhof lies in Hollenzen (just outside the entrance to Mayrhofen, Zillertal). Hollenzen 88 - 6290 Mayrhofen, Austria Tel: +43 5285 62788. Bus line D will bring you to the hotel. Taxi's outside the train station are also available, costing around €10 for the trip.

What's available for Breakfast?
The hotel serves a small selection of cereals, coffee and fruit teas. In addition there are white bread rolls and sliced brown bread with a selection of cheeses and meats. The occasional boiled egg is also available if the chickens are laying. If you'd like special milks, english teas and cereals, please bring them with you or buy at a local supermarket.

What time is breakfast?
Typically breakfast is between 7.15-7.30am daily.

When does the course start and finish?
We meet on Saturday night at 8.30pm. The riding starts on Sunday morning. We finish riding on Friday afternoon. Hotel check in is after 4pm on the Saturday and checkout is 10am the following Saturday.

What time do we go riding? 
We usually leave the hotel for riding between 8.15am-8.30am every day. 

What can I eat on the mountain?
There are over 80 mountain restaurants located in the 9 local resorts that serve a broad range of food. We usually stop around 11am and between 2-3pm for snacks/lunch each day unless we're ski touring. In that case you'll want some snacks for the day. The easiest way to pay for food on the mountain is with cash.

How to I get any media from the week?
Please bring a memory stick or hard disk with a decent amount of capacity (64GB minimum) to download all footage collected over the week.

What is the length of a typical day?
We typically leave for the resort between 8.15am - 8.30am. The riding day does vary depending on the level of fitness and conditions. Usually the day is complete between 3.00pm and 4.00pm.

Are there any vegan or gluten free food options?
The range of vegetarian, vegan and gluten free options is limited within the resort. Typical meals are meat and potato based. Some restaurants do provide some products, but please brush up on your basic German to allow some discussion of allergies or food preferences. Some menus do offer GF options, but not all.

Where can I buy extra food and snacks?
There are numerous small supermarkets in the main town. The hotel is around 30 minutes walk from the nearest one, or a short free bus or taxi ride. We also arrange certain stop overs during the week if we're driving to resorts, or you can exit into town via the Penkenbahn lift if we're riding in Mayrhofen.

What are the room arrangements?
If the hotel isn't busy, then we do get our own rooms, but if its a busy then be prepared to share a room with another camper. Please bring ear plugs if you're a light sleeper and do not want to be disturbed by your room mate.

What are dinner arrangements?
We explore a number of great local restaurants. We aim to leave for evening meal between 5.45pm-6.00pm. We aim to meet in the hotel bar and leave at that time. Taxi's may be required depending on group size. The cost of those taxi's is shared amongst those taking the taxi. It's easier to pay for your meal in cash. 

What resorts do we go to?
We explore a lot of 9 local resorts which are included within your lift pass as we chase the best snow conditions.  

How do I collect my lift pass?
List passes can be collected on the Saturday evening or Sunday morning. We ask that all lift passes be returned at the end of the week. This enables us to re-charge the passes for future courses. You should take a photo of your lift pass in case you loose it during the course. That way a replacement can be sourced from any lift station for a small charge.

Should I hire a car?
If it works out price wise, then we highly recommend you hire one. It will provide more options for chasing better snow in quieter resorts.

I need to relax, whats on offer?
There is a local pool (Erlebnisbad Mayrhofen) with spa facilities in the centre of town. There are also facilities at Hotel Strass for sports massage if you have minor issues that need working on.

Am I at the right level?
We recommend that all riders review our comprehensive set of skill requirements to help them make a more informed decision as to whether to attend.

How do I get into town?
It takes around 20 minutes to walk into the centre of town from the hotel. There is a bus service from outside the hotel (Line D) that can take you into town. They finish around 4.30pm. Other than that you can order a taxi via Taxi Kroell +43 5285 622600. If you plan to be out of the hotel after 10pm, please take your room key.

Do you cater for kids?
Sadly our Austrain winter camps are not for under 18's.

Should I bring avalanche equipment?
Yes if you have it. Avalanche equipment is compulsory for our Level 2 and Level 3 winter camps as well as our splitboard courses. You should also bring a suitable backpack (25L minimum) that can carry that equipment, plus your snowboard for suitable hikes.

I need to service my board?
There are various local shops that will service your board including The Green Room - Scheulingstraße 371, 6290 Mayrhofen, Austria. There is also some limited tuning equipment available in the boot drying area of the hotel.

How easy are transfers?
Very easy. Check out our travel guide for more information. You can take the train or book private travel.

I have an minor injury that needs checking out
There is a private medical facility in the north of Mayrhofen. You will need to pay first and claim back on your insurance. Sportclinic Zillertal - Stillupklamm 830, 6290 Mayrhofen, Austria. There is also a pharmacy in the centre of town Steinbock Apotheke - Hauptstraße 444, 6290 Mayrhofen, Austria.

If the injury is more serious the Sports Clinic can arrange transfer to a larger hospital.

What insurance do I need?
You require insurance that will cover off piste and freestyle outside of piste boundaries.
It is essential that you have your own insurance to cover you on your course. This needs to cover the risk of cancellation and/or curtailment and/or change of venue as well as medical and repatriation and third party liability insurance. It is your responsibility to obtain and check that your insurance is in place before you attend any course.

Confirmation of attendance and completion of insurance/safety form is required 6 weeks prior to course start.

What are the lunch options
There are various supermarkets in town. We recommended for following for some pre-prepared lunches.

Café Edina - 89 Avenue de la Muzelle, 38860 Les deux Alpes, France
Relaxed cafe with decent coffee and home cooked treats

Le take Away - 83 Avenue de la Muzelle, 38860 Mont-de-Lans, France
Classic quick and easy burger option

Fast Food Pizza - 21 Rue des Vikings, Vénosc, Auvergne-Rhône-Alpes, France
Good quality and reasonably priced pizza

Le fournil des 2 alpes - 64 Avenue de la Muzelle, 38860 Mont-de-Lans, France
Great bakery with coffee, sandwiches and pastries 

What are dinner arrangements?
We explore a number of great local restaurants. They range from simple fast food options to regional foods from highly recommended local restaurants. We typically arrange to meet for 6.30pm as a pre-planned restaurant. 

Are there any vegan or gluten free food options?
There is a small range of vegetarian, vegan and gluten free options from local supermarkets and local restaurants. 

When does the course start and finish?
We meet on Saturday night at 8.30pm. The riding starts on Sunday morning. We finish riding on Friday afternoon.

How to I get any media from the week?
Please bring a memory stick or hard disk with a decent amount of capacity (64GB minimum) to download all footage collected over the week.

What is the length of a typical day?
We typically leave for the resort around 8am.  The riding day does vary depending on the level of fitness and conditions. Usually the day is complete between 1.00pm 2.00pm.

Where can I buy extra food and snacks?
There are numerous small supermarkets in the main town with the closest one being around 2 minutes walk away.  

Where can I buy or hire equipment?
Billabong Store - 88 Avenue de la Muzelle, 38860 Mont-de-Lans, France
http://www.billabong-les2alpes.com/home +33 (0) 476 113 245
Main store for a decent selection of equipment. 

The DC Store - 94 Avenue de la Muzelle, 38860 Mont-de-Lans, France
http://www.superwhitestore.com/ +33 476 806 863
Technical and leisure clothing.

Should I hire a car?
If it works out price wise, then it can make your transfer a bit easier. There's no other resorts to visit, so the car would most likely not be used once in the resort. 

Am I at the right level?
We recommend that all riders review our comprehensive set of skill requirements to help them make a more informed decision as to whether to attend.

Do you cater for kids?
We can cater for under 16's, but they will need to be accompanied by an adult in resort for the entire week. 

When do afternoon activities take place?
Afternoon activities typically take place at 3.30pm.

How easy are transfers?
Very easy. Check out our travel guide for more information.

I have an minor injury that needs checking out
There is a private medical facility in the centre of town. You will need to pay first and claim back on your insurance.

Les Deux Alpes Clinical Center - 80 Avenue de la Muzelle 38860 Les Deux Alpes, France.

There is a pharmacy above it
Pharmacie du Glacier - 80 Avenue de la Muzelle 38860 Les Deux Alpes, France.

There is an additional public surgery at the Lauvitel Medical Center - 3 Rue des Vikings, 38860 Vénosc, France. It's near the Diable lift. 

If the injury is more serious these facilities can arrange transfer to a larger hospital.

What insurance do I need?
You require insurance that will cover piste and freestyle riding in the summer. Not all insurance companies cover this, so please read the fine print.

It is essential that you have your own insurance to cover you on your course. This needs to cover the risk of cancellation and/or curtailment and/or change of venue as well as medical and repatriation and third party liability insurance. It is your responsibility to obtain and check that your insurance is in place before you attend any course.

Confirmation of attendance and completion of insurance/safety form is required 6 weeks prior to course start.

Where is the accommodation?
Lapland resorts - 981 94 Riksgränsen, Sweden - Tel +46 (0) 980 641 00

What is the best travel plan?
Check out our travel guide. It will tell you everything you need.

What insurance do I need?
Check if it covers Skidoo (2 days) and heli (1 day), plus off piste with a guide and freestyle in and outside of a snow park. That provides us with a lot more options for adventures. 

It is essential that you have your own insurance to cover you on your course. This needs to cover the risk of cancellation and/or curtailment and/or change of venue as well as medical and repatriation and third party liability insurance. It is your responsibility to obtain and check that your insurance is in place before you attend any course.

Confirmation of attendance and completion of insurance/safety form is required 6 weeks prior to course start.

Is there Wifi at the main hotel?
Yes, there is free wifi in all rooms.

What equipment should I bring?
It's worth bringing a splitboard or snowshoes if you have them, plus avalanche kit. These items can be hired from the store on site if required. Maverix can offer some items for hire. We have a more comprehensive kit list here

Where can I hire equipment?
There is on site hire and lift pass purchase at the hotel
https://riksgransen.se/en/skidakning/sportshop-skiduthyrning/

Where can I service my equipment?
There is a bench within the locker room for personal servicing. You can also use the on site ski and snowboard store. https://riksgransen.se/en/skidakning/sportshop-skiduthyrning/

What Money do I need to bring?
You don't need any cash at all. The whole area is setup for virtual payments. 

What food is available?
A small ICA supermarket is nearby with a large selection of food. There is bar food available from the hotel and a local restaurant that's open from Thursday - Sunday. You can view the options via https://riksgransen.se/en/mat-dryck/

What power sockets are used?
A standard European adapter will work in all sockets.

How to I get any media from the week?
Please bring a memory stick or hard disk with a decent amount of capacity (64GB minimum) to download all footage collected over the week.

Where can I store my board?
You can store some equipment in your rooms within the main hotel, but there is limited space. There are free lockers available within the hotel. Not many have locks.  

I need to relax, whats on offer?
There is an on-site spa with pool that's great to relax and recharge. It costs around £17. https://riksgransen.se/en/relaxen-spa-sauna/

I have a minor injury. Where should I go?
There are minor injury clinics in or near the resort. Please speak to the hotel reception for details and directions. 


Björkliden Mon-Sun, 08:30 to 09:30 and 17:00 to 18:00

Riksgränsen Mon-Sun, 8 am to 9 am and 5 pm to 6 pm

A major hospital is in Kiruna https://www.norrbotten.se/kirunasjukhus

What clothing should I bring?
Average temperatures can reach -10°C to -20°C. Bring appropriate technical clothing to allow for mixed conditions. You could have some spring shred and then cool artic winds that will bring some very chilly temperatures. This clothing should allow for suitable layering when hiking or splitboarding. A more detailed kit list can be seen here.


Where is the accommodation?
Landgraaf Snowworld - Witte Wereld 1, 6372 VG Landgraaf, Netherlands

How do I collect my lift pass?
The lift pass can be collected from the hotel reception on arrival. Collection times will be communicated in the pre-meeting email near the course time.

What are the room arrangements?
The rooms are typically available from 3pm on arrival day. Check out should be no later than 11am on the departure day.

What food is available?
There is a large selection of food on offer, but it is focused towards athletes for lunches and dinners, so no piles of chips or burgers. Expect pasta, chicken, vegetables etc. It's all you can eat, so those with a healthy appetite will be happy. Traditional food in available to purchase from the other restaurants in site or the local McDonalds around 5 minutes drive away (Brunssummerweg 138, 6373 EZ Landgraaf, Netherlands).

What drinks are included?
You get free coffee, water and mixed fruit juices or squash with your meals. Alcoholic drinks aren’t included in the package, but can be purchased separately from the bar.

Do I need to bring my own equipment?
You do not need to bring your own equipment. Typically equipment and clothing hire is free with your lift pass. However, there may be some small charges. These range between €5-€10 per item.

When is the freestyle coaching?
The optional freestyle coaching will take place on Sunday 2.30pm-5.30pm. The cost can be bolted onto your course fees at any time.

What extra is available need to relax, whats on offer?
There is really well equipped on-site gym thats great to work on any extra training or get in a welcome stretch when you've finished on the slopes. 

What time are the meals?
Evening meals are typically between 6.00pm-7.00pm. Lunch is typically between 12.30pm-1.30pm and breakfast is typically between 8am–9am.

Where can I store my board?
It's not recommended but boards can be stored in your room. Alternatively you can hire a locker from the rental department with a small deposit. 

What money do I need to bring?
You can pay on card for any extras you might need at the hotel or restaurant. Toilets on the journey over cost a small amount in €'s. You can pay in cash or card. 

Where is the shared journey meeting point?
Typically we meet at Hemel Snow Centre, St Albans Hill, 
Hemel Hempstead 
HP3 9NH at 5.40am on the Saturday morning. Cars can be parked at the top of the car park out of the way. 

Is there Wifi at the hotel?
Yes, there is free wifi in all rooms.

What clothing should I bring?
Average temperatures can reach -3°C to -7°C. Bring appropriate clothing to keep yourself warm.

What power sockets are used?
A standard European adapter will work in all sockets. 

I have a minor injury. Where should I go?
The slope can arrange an ambulance unless you feel you can be driven or drive yourself to the local Accident and Emergency. Atrium MC - 5 Henri Dunantstraat, 6419 PC Heerlen, Netherlands. There is also a local pharmacy near the slope. Service Apotheek Terwinselen - 2 Maarzijde, 6467 GC Kerkrade, Netherlands.

What insurance do I need?
You need travel insurance that covers piste and park and E111 card for maximum coverage. Confirmation of attendance and completion of insurance/safety form is required 6 weeks prior to course start.

It is essential that you have your own insurance to cover you on your course. This needs to cover the risk of cancellation and/or curtailment and/or change of venue as well as medical and repatriation and third party liability insurance. It is your responsibility to obtain and check that your insurance is in place before you attend any course. Additional medical information that could effect your performance and emergency contact details are also required 6 weeks prior to the course starting.

When does the course start and finish?
We typically meet on Saturday night at 8.30pm. The riding starts on Sunday morning. We finish riding on Friday afternoon. Wednesday is usually a personal riding day. 

Are there any vegan or gluten free food options?
There is a small range of vegetarian, vegan and gluten free options from local supermarkets and local restaurants.

What can I eat on the mountain?
There is a selection of eating options within the resort as well as on the mountain. We usually stop around 11am and between 2-3pm for snacks/lunch each day unless we're splitboarding. In that case you'll want some snacks for the day.

Am I at the right level?
We recommend that all riders review our comprehensive set of skill requirements to help them make a more informed decision as to whether to attend.

What equipment should I bring?
It's worth bringing a splitboard or snowshoes if you have them, plus avalanche kit for the December camp. These items can be hired from a local store on site if required. Maverix can offer some items for hire. We have a more comprehensive kit list here

Should I hire a car?
If it works out price wise, then it can make your transfer a bit easier. Having additional transport will also allow easier access to other shred locations. 

I have an minor injury that needs checking out
There is a private medical facility in the centre of town. You will need to pay first and claim back on your insurance.

Les Deux Alpes Clinical Center - 80 Avenue de la Muzelle 38860 Les Deux Alpes, France.

There is a pharmacy above it
Pharmacie du Glacier - 80 Avenue de la Muzelle 38860 Les Deux Alpes, France.

There is an additional public surgery at the Lauvitel Medical Center - 3 Rue des Vikings, 38860 Vénosc, France. It's near the Diable lift.

If the injury is more serious these facilities can arrange transfer to a larger hospital. 

What insurance do I need?
You require insurance that will cover off piste and freestyle outside of piste boundaries.
It is essential that you have your own insurance to cover you on your course. This needs to cover the risk of cancellation and/or curtailment and/or change of venue as well as medical and repatriation and third party liability insurance. It is your responsibility to obtain and check that your insurance is in place before you attend any course.

Confirmation of attendance and completion of insurance/safety form is required 6 weeks prior to course start.

When does the course start and finish?
We typically meet on Saturday night at 8.30pm. The riding starts on Sunday morning. We finish riding on Friday afternoon. Wednesday is usually a personal riding day. 

Are there any vegan or gluten free food options?
There is a small range of vegetarian, vegan and gluten free options from local supermarkets and local restaurants. 

What can I eat on the mountain?
If the focus is on splitboarding we'll grab food within the village before we travel. There are a couple of small stores and bakeries in the village.

Am I at the right level?
We recommend that all riders review our comprehensive set of skill requirements to help them make a more informed decision as to whether to attend.

Should I hire a car?
If it works out price wise, then it can make your transfer a bit easier. Having additional transport will also allow easier access to other shred locations. 

I have an minor injury that needs checking out

There is a local GP within town. There is no other facilities. The nearest would be Les Deux Alpes, approx 30 minutes drive away.

Dr Rey Elisabeth - RD 1091, 05320, La Grave, La Meije, France
Local GP +33 (0) 4767 99803

Les Deux Alpes Clinical Center - 80 Avenue de la Muzelle 38860 Les Deux Alpes, France.

There is a pharmacy above it
Pharmacie du Glacier - 80 Avenue de la Muzelle 38860 Les Deux Alpes, France.

There is an additional public surgery at the Lauvitel Medical Center - 3 Rue des Vikings, 38860 Vénosc, France. It's near the Diable lift.

If the injury is more serious these facilities can arrange transfer to a larger hospital. 

What insurance do I need?
You require insurance that will cover off piste and freestyle outside of piste boundaries.
It is essential that you have your own insurance to cover you on your course. This needs to cover the risk of cancellation and/or curtailment and/or change of venue as well as medical and repatriation and third party liability insurance. It is your responsibility to obtain and check that your insurance is in place before you attend any course.

Confirmation of attendance and completion of insurance/safety form is required 6 weeks prior to course start.

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