YOUR AGREEMENT WITH MAVERIX SNOWCAMP

BOOKING YOUR HOLIDAY:You must pay a deposit as the minimum guarantee of your intent to attend the snowcamp, with that effect you will have read and accepted these terms.

PAYING FOR YOUR HOLIDAY: You pay a deposit of £99 per person, or full payment if within eight weeks of departure. You will be sent a balance paypal request on your confirmation invoice. If your balance is not received by the due date, your holiday may be considered cancelled and will be subject to a cancellation fee. On receipt you must check your confirmation and inform us immediately if it is not correct otherwise we cannot accept liability for any inaccuracies. Payment receipts are not issued.

INSURANCE: It is essential that you travel with a fully comprehensive policy and acquaint yourself with its terms. Should you or any member of your party not take insurance, you absolve us of all possible liabilities and consequences in respect of matters that otherwise would be covered.

YOUR PASSPORT: If you hold a valid British or EU passport you do not need a visa or permit for France. It is your responsibility to ensure that you have a valid passport and, if you are not a British Citizen or hold an EU passport, to ensure that you have any visa that may be required.

SPECIAL REQUESTS: We will endeavour to meet special requests or preferences but no guarantee can be given. Any request must be shown on your online booking form but cannot be accepted as a condition of booking unless specifically agreed by us in writing, to info@maverix.org

DEPARTURE AND ARRIVAL TIMES: Travel arrangements will be the sole responsibility of yourself. We will not be held responsible for failure to attend the camp due travel delays or missed departures or unforeseen travel issues (Force Majeure). In that respect no refunds will be offered.

YOUR LUGGAGE: We cannot accept any responsibility for lost or stolen items in the resort.

ACCOMMODATION: Accommodation is reserved from mid afternoon on your arrival day into resort. On your day of departure you will be required to vacate by 1000 hrs. Every effort will be made to provide single rooms, but you have only have the option to share will one other person.

IF YOU CHANGE YOUR BOOKING: After our confirmation has been issued, changes should be notified in writing to info@maverix.org and if we can comply a charge of £15 per person per change will be made (including name changes). An alteration within 8 weeks of departure; change of accommodation / departure date / flight/ or resort, may be considered as a cancellation and subject to cancellation charges.

IF YOU CANCEL YOUR BOOKING: If you or any member of your party cancel your holiday, a charge will be made. We will have incurred expenses in connection with your holiday and the percentage charge of your holiday cost will depend upon the time at which written notice of cancellation is received by us; More than 56 days; Deposit only
56-42 days before departure; 30% (or deposit if higher)
41-29 days before departure; 40%
28-15 days before departure; 65%
14-7 days before departure; 90%
Less than 7 days; 100%
You may change a name (to a suitable client) without incurring any charges other than a £15 amendment fee, providing 21 days notice prior to departure is given. Within 21 days cancellation charges as set out above may apply.

BROCHURE INFORMATION: It is an express term of your agreement that you have read these Terms of Agreement and studied the web site www.maverix.org. All the information on the web site is published by us in good faith and is believed to be correct and valid at the time of publication. Unfortunately errors may have occurred and changes taken place affecting both web site information and prices, it is therefore your responsibility to check the updated information and prices at the time of booking. You must understand that certain facilities (inc. entertainment, excursions, local transport and sporting activities) and services mentioned may be subject to consumer support, maintenance or weather conditions and may not be available at certain times in the season.

LIVE AND LET LIVE: While on holiday you have to consider other people and your booking is accepted on this understanding. We reserve the right to refuse admittance and/or re-admittance to the accommodation to clients who breach any applicable rules or whose behaviour, abuse, bad language or health in our opinion or that of any person in authority impairs the comfort, or well being of others, their safety and the safety of employees, or damage to property.

IF YOU HAVE A COMPLAINT: If there is something not to your liking whilst on holiday, you must report it immediately to the supplier of the services in question and our resort representative, thereby giving them the opportunity to remedy the problem. We cannot accept liability in relation to any claim, which does not involve death, injury or illness if this procedure is not followed.

OUR AGREEMENT WITH YOU

ACCEPTANCE OF YOUR BOOKING: When we receive your booking deposit, we will send you confirmation which acts as our acceptance of your booking. A binding contract between us comes into existence when we issue the confirmation which is subject to English Law and the jurisdiction of English courts.

OUR PRICE PROMISE: Whilst everything commercially possible will be done to avoid the need to levy surcharges, the total holiday price may however be subject to surcharges in relation to Government or any other government actions (such as VAT increases), a drop in exchange rates. Your holiday and all, instruction and lift passes are priced at the exchange rates listed below. Any drop in the exchange rate may result in these items being re-invoiced at the revised exchange rates. In these cases we will absorb a total amount equivalent to 2% of the relevant price (which excludes insurance and amendment charges). In the unlikely event of needing to surcharge, only amounts in excess of 2% will be charged plus an administration fee not exceeding £1 and/or an amount to cover travel agents commission. In no circumstances will any surcharge exceed 10% of the holiday price and you will be advised no later than 30 days prior to your departure. The prices, inclusive of VAT, on the web site are calculated on the exchange rates quoted on www.ft.com on 7 October 2007 in relation to the following currencies. The exchange rates are: FRANCE: Euro 1.44. We reserve the right to increase or decrease prices at any time prior to a booking being made. It is a condition of booking that all ski passes are purchased from Maverix Snowcamp either in the UK or resort. There is a possibility of a consumer levy being introduced to provide added protection for all package holidaymakers. If introduced this will be passed on to you and will not be subject to our 'Surcharge Guarantee'.

IF WE CHANGE YOUR HOLIDAY: It is unlikely that we will have to make any alteration to your booking. However, as holidays are planned months in advance you will understand that we reserve the right to make changes to holidays and web site details both before and after you book. If a significant change to your holiday arrangements is made, we will advise you as soon as reasonably possible (if there is time before departure) when you will have the choice of; a. accepting the changed arrangements or b. purchasing another available holiday from us (and paying or receiving a refund in respect of any price difference) or c. canceling your holiday and receiving a full refund of all monies paid to us. If we do have to make a significant change, one which involves a change of resort, accommodation to that of a lower standard or classification, we will pay per person compensation on the scale set out below:

More than 56 days Nil
43-56 days £5.00
29-42 days £10.00
15-28 days £15.00
0-14 days £20.00

If a significant change is made as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care which include but are not limited to those circumstances set out under the heading of "Force Majeure - Important", compensation we regret cannot be paid. If we are not given sufficient notice to notify you of a change in accommodation before your departure, we will pay as a disturbance fee £10 per person in addition, should it be a significant change, to the above scale and any difference in the brochure price you may be entitled to. Minor changes for which compensation will not be paid include: accommodation to that of the same or a higher standard of classification.

IF WE CANCEL A HOLIDAY: We may sometimes be forced to cancel a holiday as all holidays operate subject to a minimum number of clients. We will not however cancel your holiday less than eight weeks before departure, unless we are forced to do so as a result of "Force Majeure" as described in these conditions. In the event of cancellation, we will notify you as quickly as possible and except where cancellation is due to your default in payment we will then offer you the same choice as "If we change your holiday" for a significant reason. A situation could arise, whereby circumstances amounting to "Force Majeure" as defined in these conditions forced us to curtail your holiday after the date of departure. In such a very unusual situation we regret that beyond any money recoverable by us we could not make any refunds or pay compensation or be responsible for any costs or expenses incurred by you.

DEALING WITH COMPLAINTS: In the event of a complaint we will try to settle it swiftly and amicably.

OUR LIABILITY TO YOU: We accept responsibility for ensuring your holiday is supplied as described on the web site subject to your agreement with us and that services offered reach a reasonable standard. If any part is not provided as promised we will pay you appropriate compensation if this has affected the enjoyment of your holiday. We accept responsibility for the act and/or omissions of our employees, agents and suppliers when acting within the scope of their employment except where they lead to death, injury or illness. Our liability however is in all cases limited to twice the price of the holiday excluding insurance premiums and amendment charges of the person affected. Except where accommodation only is booked, we accept the responsibility should you or any member of your party suffer death, injury or illness as a result of any failure to perform or improper performance of any part of our contract with you by any of our employees, agents, suppliers or sub-contractors (providing they were at the time carrying out work authorised by us) except in the following situations. We will not be liable where any failure to perform or improper performance was due to (a) the acts and/or omissions of the person(s) affected or (b) those of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable or (c) an event which either ourselves or the supplier of the service(s) in question could not have foreseen or avoided even with all due care. It is however a condition of our acceptance of these responsibilities that you notify us of any claim within 28 days of your return from your holiday and that, where any payment is made, the person affected will assign to us or our insurers any rights they may have to sue any third party and to extend to us full co-operation. If any client (except where accommodation only is booked) suffers death, illness or injury whilst overseas arising out of activity which does not form part of the foreign inclusive holiday arrangement nor an excursion arranged through us, we shall, at our discretion, offer advise, guidance and assistance to help you in resolving any claim you have against a third party, provided we are advised of the incident within 90 days of the occurrence. Where legal action is contemplated our authority must be obtained prior to commencement of proceedings and be subject to your undertaking to assign any costs recovered or any benefits received under an appropriate insurance policy to ourselves. Our costs in respect of the above on behalf of you and your party shall not exceed £5,000 in total.

FORCE MAJEURE - IMPORTANT: Liability cannot be accepted where delays, changes or cancellations or the non-performance or improper performance of our obligations in whole or in part, are caused by events amounting to Force Majeure, (i.e. any event which we or the supplier of the services in question could not, even with all due care, foresee or avoid.) This includes events such as war or threat of war, riots or civil strife, terrorist activity, industrial disputes, natural or nuclear disaster, fire, adverse weather, poor snow conditions, high winds, traffic conditions or mechanical failure or other circumstances amounting to Force Majeure. We will of course use our best endeavours to help resolve any situation.

BROCHURE VALIDITY: Holidays on this web site operate within the period June 2008 - July 2008.

MAVERIX SNOWCAMP